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Contact Sportsnet Customer Service

Sportsnet Phone Numbers and Emails

Toll-Free Number:

  • (888) 451-6363
Call customer service

Customer Service:

  • (888) 666-0590
    Toll-Free (590)
  • (888) 275-0650
    Toll-Free (650)
  • +1 416 870 0590
    590
  • +1 604 280 0650
    650
  • +1 403 240 4444
    960
  • +1 604 873 2599
    SN 650 Radio in Vancouver
  • +1 403 291 0000
    SN 960 The FAN Radio in Calgary
  • +1 416 935 8200
    Switchboard (590)

Accessibility:

  • (877) 508-1760

Sportsnet Emails:

Customer Service
SN 590 The FAN Radio in Toronto, SN 650 Radio in Vancouver
contact@sportsnet960.ca
SN 960 The FAN Radio in Calgary
nowsupport@sportsnet.ca
Sportsnet NOW
Send Message
Is this your business?

How to Contact Sportsnet?

Most Popular Number:

(888) 451-6363
Total calls: 974 Issues resolved: 8 Last call: May 19, 2025
author avatar
PissedConsumer Reporter

Sportsnet customer service phone number is 888-451-6363. This is a toll-free support line. Customers can call this number to get assistance with the Sportsnet app, address issues with the subscription, leave feedback about their experience with the company, and address other consumer inquiries. If you have issues navigating the Sportsnet website, contact the company at 877-508-1760.
If you choose to contact the company via phone, please note that the wait time is quite long, and usually, it takes about 30 minutes for a call to be addressed. The busiest day with the highest contact volume is Thursday.

Sportsnet email address is sportsnetplus@sportsnet.ca. If you seek to get in touch with SN 960 The FAN Radio in Calgary, drop a line at contact@sportsnet960.ca. Sportsnet NOW customer care can be reached at nowsupport@sportsnet.ca. Customers who need to reach out to the SN 650 Radio in Vancouver can shoot a note at contact@sportsnet650.ca.

Sportsnet headquarters is located in Toronto. Sportsnet corporate address is Sportsnet, One Mount Pleasant Road, 3rd Floor, Toronto, Ontario M4Y 2Y5, Canada. If you need to contact the company offline, send your correspondence to one of the following addresses depending on what brand you need to get in touch with:
Sportsnet 960 The FAN, 535-7th Avenue SW, Calgary, AB T2P 0Y4
Sportsnet 650, 2440 Ash Street, Vancouver, BC V5Z 4J6
To submit a website accessibility report, send it to Accessibility Feedback, 333 Bloor St. E, Toronto, ON M4W 1G9.

Sportsnet customer support team is available Monday through Sunday from 11 am to 11 pm. Customers can reach out to the support agents via website, phone or email. If you contact Sportsnet customer service outside its operation hours, you can submit an online inquiry or use a chatbot to address your issue.

To submit an inquiry via Sportsnet website, scroll down the main page and follow the “Sportsnet+ Support” link. Then, click the “Submit a request” button and fill out an online form. If you reach out to the support team outside its business hours, you can use a chatbot. To start using the chatbot, click a message icon in the lower right corner of the page and submit your request.

Sportsnet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sportsnet Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Sportsnet is 8884516363. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 24% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Thursday and Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Sportsnet may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Sportsnet Website:

Sportsnet Help Center:

Corporate Office Address:

Sportsnet
One Mount Pleasant Road, 3rd Floor
Toronto, Ontario M4Y 2Y5
Canada

Other Info (opening hours):

Mailing Addresses:

Mailing Address:

Sportsnet 960 The FAN

535-7th Avenue SW

Calgary, AB T2P 0Y4


Sportsnet 650

2440 Ash Street

Vancouver, BC V5Z 4J6


Accessibility Feedback

333 Bloor St. E

Toronto, ON M4W 1G9

More contact details

Sportsnet Customer Service Reviews

1.3 / 5
Bad
Amyr Uga
I can’t get sni need to talk to someone
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No call back. I would really like to talk to somebody about my concerns. Please call me at 780849****

Haifa Dax
Make phone support obvious
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

They dont make it easy to speak with a real person. Theyd prefer to use automated support answers and I get that, but sometimes you need a human.

Keerthi Tpu
Trying to get a refund for a very difficult family situation

She was trying to be very helpful but did not resolve my issue. There were too many phone numbers on the Sportsnet website that no one answered and some were out of service. A very frustrating day trying to get a live person to talk to.

Kursten Uwg
Subscriber
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Polite spoke English very well so understandable. Very patience with older person who does not understand computers.

How Good is Sportsnet's Customer Service?

Marcelus Zcu
Marcelus Zcu
Feels Disappointed | Apr 25, 2025

Terrible service, took my money last Sunday April 20 from my Visa and I missed 5 of the playoff games so far 2 for Montreal and 3 for Toronto and all I get when I try to log on is you need to subscribe. So frustrating, can’t even cancel my account because they can’t find me, were able to find me when I paid. Will never recommend Sportsnet

Read full quote
Zhi Bmf
Zhi Bmf
Feels Disappointed | Apr 20, 2025

No experience
No contact

Read full quote
Colleen M Uzl
Colleen M Uzl
Feels Disappointed | Apr 13, 2025

*** on a stick!

Read full quote
Shaquita Hew
Shaquita Hew
Feels Disappointed | Mar 15, 2025

***

Read full quote
Ric W Zsf
Ric W Zsf
Feels Satisfied | Dec 13, 2024

I like Sportsnet but you don’t have a service to answer a simple question that your provided online literature fails to cover, ie: a simple question

Read full quote
Tykesha Emy
Tykesha Emy
Feels Disappointed | Oct 13, 2024

I would like my money back $22.39 back I’m not paying two time to watch you guys are a joke if you don’t refund me like I’ve ask won’t be a customer just *** service

Read full quote

Summary of Sportsnet Customer Service Calls

1.1K TOTAL
CALLS
00:33 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sportsnet?

Product/ Service Question:

  • “Can't watch multiple games at one time”
  • “Can’t watch the game.”
  • “Error 10”

Account Question:

  • “Subscription billing”
  • “My last subscription expired recently and I want to renew”
  • “Subscription”

Activation/ Cancellation Question:

  • “Trying to subscribe to sports net+”
  • “Cancel yearly subscription which was subscribed by mistake”
  • “Can’t cancel subscription”

Payments and Charges Question:

  • “I paid for subscription not getting sports net”
  • “I am being billed for no service.”
  • “Charges off my card when I don’t subscribe”

Request for Information Question:

  • “Tell me how to connect my Sportsnet to my tv”
  • “Streaming question”
  • “Tried contacting them by live agent and email and now by phone. Asking me to upgrade required for nhl games.”

Staff Question:

  • “Unhappy with service.”
  • “Customer service issue”
  • “*** service”

Website/ Application Question:

  • “App will not accept my payment”
  • “Your app does not work on our tv”
  • “I need to get legal permission to reprint a story from their website”

Refund Question:

  • “I need a refund”
  • “Refund”
  • “Need my money back”

Return/ Replace Question:

  • “Change in service after I paid full year”
  • “Program change”
  • “Email change”

Shipping and Delivery Question:

  • “Can't get get the four nations hockey”
  • “I live in Edmonton. Why can’t I get the game being played in Ottawa”
  • “Ordered wrong package and also ordered ufc and cant even watch it”

Cards Question:

  • “My credit card was billed for this and keeps telling me to buy. Not happy”
  • “To update my credit card”
  • “I want to update crefit card info”

Other Question:

  • “Need to conact”
  • “Since when is playing poker sport. Put on real athletic sportd”
  • “Sportsnet+”

Compare Sportsnet Customer Service To

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