Sportsnet
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Manitoba
False Claims
Claimed to offer streaming NHL games when in reality 70% of them are blacked out. And won't offer a refund when cancelling the subscription.
They say "all sales final". They charge more than TSN.
Save your money. Rogers is misleading.
User's recommendation: TSN Instead!
London, Ontario
Buffering & Freezing
Absolute garbage! Major lags every night at 7:30 to 8:30, and it's not my service since everything else stream or plays perfectly!
Live games are buffering many times during the course of the game!
If you can purchase another service, do it!
It cannot be worse than Sportsnet. They should be embarrassed!
User's recommendation: Find another service if you can!
Logan Lake, British Columbia
Constant issues with app / subscription
Always getting error codes or the game freezes/ pauses. Have not been able to watch one game from start to finish without this issue.
Its the only app/ subscription that we have this issue with. Would like a solution or refund.
Sault Sainte Marie, Ontario
Not getting all the blue jay games
Not getting all the blue jay games l feel l am getting ripped off from sportsnet not being able to watch all the games
User's recommendation: Cancal sportsnet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I just can't figure out why spots next west always have viewing restrictions on for viewers in my area. Why don't you let the viewers select whom they want to watch?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salmon Arm, British Columbia
Resolved: I committed to a year and cannot get a refund for bad service
Company fixed the issue and I have been provided with apology. They gave me a nominal refund on my card -enough to say sorry. I am still leary of their money grabbing normal operations in the monopoly they have.
Different sources of errors. The latest happened mid way through 3rd period of my hockey team and a message comes up that they only support this game in Canada (error 15).
Good thing I'm in Canada to get their NON SUPPORT.
User's recommendation: only go monthly if you have to -then cancel when needed. Their website is also glitchy for the renewals and it sucked me into a year
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConnecting to sportsnet
Couldn't connect my payment to getting into SportsNet online. It was difficult to get help in any timely way.
Very frustrating.
It did get sorted out.
Preferred solution: Deliver product or service ordered
User's recommendation: Be persistent and use the online chat to begin procei
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issues
Can not reach them. Ned to cancel as email was entered incorrectly and I cant reach anyone to help. This is sooo stupid
- Difficult to use
Preferred solution: Full refund
User's recommendation: Don’t use sports net on fire stick
Essex, Ontario
Sportsnet Plus
We ordered Sportsnet Plus and was informed that we would have access to all of the games which is far from true. The games we want to watch cannot be accessed and half the time the streaming through the tv does y work at all which is pointless to have.
We have paid the yearly subscription and within 30 minutes of purchasing it we cancelled it due to blackout games and unable to watch through our tv.
Please reimburse us the money $282. Also, we would like to speak to someone through a phone call to address the matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lloydminster, Alberta
Change in service after I paid full year
I paid for a full year subscription, now they've changed games over to primevideo. Which by the way can't even handle a live stream.
Now I have to upgrade again to watch certain games when I purchased the best subscription and now it changes after locking in a full year. That's bs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edmonton, Alberta
I can’t get sni need to talk to someone
No call back. I would really like to talk to somebody about my concerns. Please call me at 780849****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Niagara Falls, Ontario
NBA. Will someone please tell the 2 talkers to shut up
One is a frustrated statation and the other a pretend philosopher. They talking has nothing to do with the game
User's recommendation: Don’t get
Montreal, Quebec
Nhl games
What is with the stupid drone view on nhl games? Its awful! Give me the regular camera views please!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy with the app
After watching NHL games on Amazon and the NHL app, the quality of the Sportsnet app is very low. It looks blurry most of the time, the quality of the video is really bad 1 out of 10 for me.
- We can watch all the games
- We can watch all the games in blurry mode
Preferred solution: I just want people to know
Ottawa, Ontario
Cannot watch games I have paid to see
I have purchased a Sportsnet plus premium package to be able to watch Montreal Canadiens games...I live in the GTA.
I keep getting Error 16 that says the game is not available in my area but on the Game tracker says it is available on Premium.
I cannot get any customer service on the phone, email takes at least 12 hours...and all the website does is send me AI articles that are irrelevant. I am one frustrated customer.
This is the third or fourth time this has happened and every time they tell me it is a problem with zoning and the device I am trying to use.
I am at home with my TV and my Bell Fibe.
The customer service sucks and the Sportsnet App sucks.
Now I'll be in a 5-months fight to get my money back
Bill
User's recommendation: Don't pay for Sportsnet if you are a Habs fan!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This app is so *** for broadcasting....glitch and such poor programming....waste of money